SHIPPING & RETURNS
Any order to an Australian destination will incur a $9.00 AUD shipping fee.
We aim to deliver Australian orders within 3 - 5 business days. In some instances,
All online orders are shipped via SENDLE post. SENDLE delivers to all locations within Australia.
Sendle does not deliver to PO Boxes. In the event that your order is urgent, please contact us on 03 9819 8568 and we can organise express delivery.
All international orders will be shipped using SENDLE International services. We aim to deliver within 7-15 business days.
Any orders sent outside of Australia to will incur $19.00 AUD shipping fee.
Unfortunately, Robb & Lulu take no responsibility for any customs duties, foreign taxes or other fees that may be imposed during the importation into your country.
TRACKING YOUR ORDER
Once you have placed your online order, you will be sent a confirmation email. You will then be sent another email with a 'tracking number' once your order has been dispatched.
This email will allow you to track the status of delivery.
Easy Returns & Exchanges
At Robb & Lulu customer satisfaction is our number one priority! We would like you to be 100% happy with your purchase.
We are more then happy to exchange your item within 14 days from the purchase date. However we can only offer refunds to customers who have received faulty swimwear.
SALE swimwear cannot be exchanged or returned.
If you would like to exchange an item please post it to:
Robb & Lulu Swimwear
Level 1, Suite B
290 Burwood Rd
Hawthorn, Victoria, 3122
If you have any questions about your online order, shipping or returns & exchanges, please email us at firstname.lastname@example.org or call on (03) 9819 8568